PRIVACY AND DATA USE POLICY
Last updated: 8/21/2026
This Privacy and Data Use Policy ("Policy") explains how Cimovy ("Company," "we," "our") collects, uses, discloses, and protects your information when you visit our website, make a purchase, or interact with our services.
By using our website, you accept the terms of this Policy.
- Information We Collect
We collect information in the following categories:
A. Information You Provide Directly
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely by third parties)
- Communications with customer service
- Product reviews or comments
B. Information Collected Automatically
When you browse our site, we may collect:
- IP address
- Device type
- Browser and version
- Pages visited
- Time on site
- Shopping cart activity
- Interaction data (clicks, scrolling, forms)
- Approximate location (not precise)
C. Third-Party Information
We may receive information from:
- Payment processors
- Advertising platforms (Meta, Google, TikTok, etc.)
- Marketing partners
- Fraud prevention providers
- How We Use Your Information
We use the information to:
A. Order Processing
- Process payments
- Ship products
- Confirm orders
- Provide customer support
B. Website Improvement
- Optimize performance
- Analyze user behavior
- Improve the shopping experience
C. Marketing and Advertising
We may use data for:
- Retargeting advertising
- Lookalike audiences
- Email campaigns
- Promotional offers
We only send promotional communications when permitted by law or when the user has given consent.
D. Fraud Prevention
- Identity verification
- Detection of suspicious activity
- Protection against fraudulent chargebacks
- Cookies and Tracking Technologies
We use cookies and similar tools for:
- Site functionality
- Analytics (e.g., Google Analytics)
- Advertising (e.g., Meta Pixel, TikTok Pixel)
- Conversion tracking
You can disable cookies in your browser settings, although this may affect site functionality.
- Interest-Based Advertising
We may share limited data (such as encrypted identifiers) with advertising platforms for:
- Retargeting
- Conversion measurement
- Creation of lookalike audiences
You can opt out of personalized advertising by adjusting your preferences on the corresponding platforms.
- How We Share Information
We do not sell your personal information for money.
We may share information with:
- Payment processors
- Shipping companies
- Marketing platforms
- Analytics providers
- Legal authorities when required by law
All third-party providers are contractually obligated to use the information only to provide services on our behalf.
- Data Retention
We retain information for as long as necessary to:
- Fulfill orders
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
Payment information is managed by certified processors, and we do not store full card data.
- User Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your data
- Request correction
- Request deletion
- Opt out of targeted advertising
To exercise your rights, contact us at: help@cimovy.com
We may request identity verification before processing your request.
- Children's Privacy
We do not intentionally collect data from minors under 13 years of age.
If we discover that information has been collected from a minor without proper consent, we will delete it.
- Information Security
We implement reasonable security measures, including:
- SSL encryption
- Secure payment processing
- Access controls
- Security monitoring
However, no system is completely secure.
- International Users
If you access our site from outside the United States, your information may be transferred to and processed in the United States.
- Third-Party Links
Our site may contain links to external sites.
We are not responsible for their privacy practices.
- Policy Changes
We may update this Policy at any time.
The version in effect at the time of your visit will govern our practices.
- Contact
For questions related to this Policy:
Email: help@cimovy.com